As the COVID-19 pandemic unfolded in early March it became clear that our medical students could form a key role in providing support to local communities via volunteering their services to GP Practices across North West London. The Undergraduate Primary Care Education Team set up an innovative new medical student volunteering scheme which has to date allocated 70 individual students to 45 GP Practices who expressed the need for volunteers to help during the COVID-19 pandemic.
Students from across the MBBS years came forward to be part of the scheme, many of whom were still carrying out their studies and preparing for their end of year exams, but were keen to find the time to devote some hours each week to support GP Practices across North West London.
The medical students undertook a variety of activities whilst in the practices, ranging from manning the practice telephones in reception, processing repeat prescriptions and delivering medications, telephone triage of patients, calling vulnerable and isolated patients plus working with practice based link workers in the community.
The scheme is still running for medical students in years 1-3 who can continue to volunteer until nearer to the start of the new academic year, and we are still finding that new recruits are coming forward to help.
Medical students have commented on how much they have learnt from the experience, how they have felt able to contribute towards the national emergency efforts and importantly how much of an impact they were able to make to the lives of vulnerable and isolated patients during the COVID-19 pandemic.