{"id":276,"date":"2023-07-14T08:14:55","date_gmt":"2023-07-14T07:14:55","guid":{"rendered":"https:\/\/blogs.imperial.ac.uk\/ict-success-stories\/?p=276"},"modified":"2023-12-18T16:17:50","modified_gmt":"2023-12-18T16:17:50","slug":"spotlight-on-caroline-carter-av-installations-manager","status":"publish","type":"post","link":"https:\/\/blogs.imperial.ac.uk\/ict-success-stories\/2023\/07\/14\/spotlight-on-caroline-carter-av-installations-manager\/","title":{"rendered":"Spotlight on: Caroline Carter, AV Installations Manager"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" width=\"258\" height=\"300\" class=\"wp-image-301 size-medium alignright\" src=\"http:\/\/blogs.imperial.ac.uk\/ict-success-stories\/files\/2023\/07\/ICT-Recruitment-at-Imperial-College-London-22nd-March-2023-\u00a9-Brendan-Foster-Photography-1100-e1689591970157-258x300.jpg\" alt=\"Caroline Carter, AV Installations Manager\" \/>I am the Audio Visual (AV) Installations Manager for Imperial College.\u00a0 I manage and control the delivery of complex technical installations in both new buildings and room upgrades\/refurbishments.<\/p>\n<p>I take responsibility for ensuring the needs and requirements of the users and departments are met and any change is delivered on time.<\/p>\n<p>I am a subject matter expert on all AV matters at Imperial, representing this technical discipline as required within Imperial and at external events.<\/p>\n<p>I coordinate with support partners and external suppliers to predict the College&#8217;s requirements and manage this to match market supply chain availability.\u00a0 I help ensure that our students and staff have access to an evolving suite of products that meets their AV needs, as well as aligning future investments and technologies in a manner that supports the university&#8217;s overall progressive business strategy and desire for innovation.<\/p>\n<blockquote><p><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\"> &#8220;Show off your accomplishments, ask for feedback and take criticism as a positive.&#8221;<\/span><\/p><\/blockquote>\n<h2>How did I get here?<\/h2>\n<p><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"229\" class=\"alignright size-medium wp-image-279\" src=\"http:\/\/blogs.imperial.ac.uk\/ict-success-stories\/files\/2023\/07\/Facetune_23-05-2023-23-19-08-300x229.jpg\" alt=\"AV team pointing at the word Ambition\" \/><\/span><\/p>\n<p>You could say that I &#8216;fell into&#8217; AV.\u00a0 I joined Imperial as the Technology Manager in the Business School back in January 2003 where I was looking after IT in general.\u00a0 When the new building was being built, we discovered that the AV as designed wasn&#8217;t fit for purpose.\u00a0 Someone decided that AV was &#8220;techie, computer stuff&#8221; and so the problem was passed to me to solve.\u00a0 I did what was asked and installed AV equipment that met the School&#8217;s needs.\u00a0 On the back of this success, I was given 35 rooms across campus to upgrade to the latest standards.\u00a0 This has snowballed into taking on more and more upgrades across lecture theatres, meeting rooms and teaching spaces to the extent that I have needed to establish a team to provide ongoing technical support.<\/p>\n<p><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">I now have an amazing <a href=\"https:\/\/www.imperial.ac.uk\/admin-services\/ict\/self-service\/digital-education-services\/meet-the-team\/\">AV Team<\/a> who I would be lost without. \u00a0<\/span><\/p>\n<p><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">I have been at Imperial for 20 years! But before Imperial <\/span>I had a number of different career highlights including;<\/p>\n<ul>\n<li>Lotus Notes Database Administrator, Allsop LLP, London<\/li>\n<li>PA to Residential Director\/Lettings Co-ordinator, Allsop LLP, London<\/li>\n<li>Media Assistant, The Collins Partnership, London<\/li>\n<li>PA to Research Director, Institute of Practitioners in Advertising, London<\/li>\n<li>Assistant to Account Holders, Russell Warren Advertising, London<\/li>\n<\/ul>\n<p>I also managed to squeeze in a year out to go travelling across the Middle East and Australasia<\/p>\n<h2>My future aspirations<\/h2>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" class=\"alignleft wp-image-299 size-medium\" src=\"http:\/\/blogs.imperial.ac.uk\/ict-success-stories\/files\/2023\/07\/ICT-Recruitment-at-Imperial-College-London-22nd-March-2023-\u00a9-Brendan-Foster-Photography-792-300x200.jpg\" alt=\"Caroline Carter AV Installations Manager\" \/><\/p>\n<p><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">I am really excited to understand how the student of today and tomorrow is going to interact around campus with the technology in a variety of different spaces and how collectively we can make that experience more seamless, more enjoyable, more exciting and stimulating for the students.\u00a0 <\/span><\/p>\n<p><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">Not just in the context of one room or a particular technology it\u2019s the whole eco system!<\/span><\/p>\n<h2>My advice<\/h2>\n<blockquote><p><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">&#8220;Don\u2019t be scared to speak out.&#8221;<\/span><\/p><\/blockquote>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" class=\"alignright wp-image-300 size-medium\" src=\"http:\/\/blogs.imperial.ac.uk\/ict-success-stories\/files\/2023\/07\/ICT-Recruitment-at-Imperial-College-London-22nd-March-2023-\u00a9-Brendan-Foster-Photography-690-300x200.jpg\" alt=\"Caroline Carter, AV Installation Manager testing a lecture theatre mic\" \/><\/p>\n<p><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">I have learnt a lot in my 20 years at Imperial and here are some great tips I have to help you in your career:<\/span><\/p>\n<ul>\n<li><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">Never stop learning or networking.\u00a0 <\/span><\/li>\n<li><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">Show off your accomplishments, ask for feedback and take criticism as a positive.<\/span><\/li>\n<li><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">keep a good work\/life balance and don&#8217;t burn out.\u00a0 <\/span><\/li>\n<li><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">Attend industry events to learn from others.\u00a0 <\/span><\/li>\n<li><span class=\"ui-provider fz b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">Don\u2019t be scared to speak out.<\/span><\/li>\n<\/ul>\n<h3>Bonus material<\/h3>\n<ul>\n<li>Caroline won t<a href=\"https:\/\/blogs.imperial.ac.uk\/senior-appointments\/2022\/06\/28\/presidents-awards-for-excellence-in-culture-and-community\/?_gl=1*1vfyhwo*_ga*MjcxNDE1ODQwLjE2NjYwMTU5NzM.*_ga_LME5ZDDFS0*MTY4OTE1MzIxMS43NzguMS4xNjg5MTU1MTI0LjIwLjAuMA..\">he 2022 Highly Commended staff <b><span data-contrast=\"none\">Collaboration and Communication Award for Collegiality <\/span><\/b><\/a><i><span data-contrast=\"none\">as she embodied the spirit of one team working, planning, and delivering together towards our shared vision through effective networking, collaboration, and communication.<\/span><\/i><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:178,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li>Caroline took part in women@imperial week, discussing her career further in this webinar video and write up &#8211; &#8216;<a href=\"https:\/\/blogs.imperial.ac.uk\/ict-success-stories\/2023\/03\/10\/you-should-never-be-the-one-to-tell-yourself-no\/?_gl=1*1j5tnu6*_ga*MjcxNDE1ODQwLjE2NjYwMTU5NzM.*_ga_LME5ZDDFS0*MTY4OTE1MzIxMS43NzguMS4xNjg5MTU1MTExLjMzLjAuMA..\">Never be the one to tell yourself no<\/a>&#8216;.<\/li>\n<\/ul>\n<h4>Want to join ICT?<\/h4>\n<p>We have some great and diverse roles in ICT, and we are always on the look out for the best tech talent.<\/p>\n<p>If you want to join our team check out our <a href=\"https:\/\/www.imperial.ac.uk\/admin-services\/ict\/about-ict\/join-our-team\/\" target=\"_blank\" rel=\"noopener\">current job vacancies.<\/a><\/p>\n<p>Check out our <a href=\"https:\/\/www.imperial.ac.uk\/admin-services\/ict\/about-ict\/join-our-team\/edi\/\" target=\"_blank\" rel=\"noopener\">Equality, Diversity and Inclusion pages<\/a> and find out about or activities to remove barriers and create a great place to work.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I am the Audio Visual (AV) Installations Manager for Imperial College.\u00a0 I manage and control the delivery of complex technical installations in both new buildings and room upgrades\/refurbishments. I take responsibility for ensuring the needs and requirements of the users and departments are met and any change is delivered on time. I am a subject [&hellip;]<\/p>\n","protected":false},"author":526,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"quote","meta":{"footnotes":""},"categories":[317396,317608],"tags":[296232,317609],"class_list":["post-276","post","type-post","status-publish","format-quote","hentry","category-best-tech-talent","category-spotlight-on","tag-edi","tag-ict-women","post_format-post-format-quote"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Spotlight on: Caroline Carter, AV Installations Manager - Realising our digital ambitions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.imperial.ac.uk\/ict-success-stories\/2023\/07\/14\/spotlight-on-caroline-carter-av-installations-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spotlight on: Caroline Carter, AV Installations Manager - Realising our digital ambitions\" \/>\n<meta property=\"og:description\" content=\"I am the Audio Visual (AV) Installations Manager for Imperial College.\u00a0 I manage and control the delivery of complex technical installations in both new buildings and room upgrades\/refurbishments. 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