{"id":558,"date":"2024-03-06T09:04:54","date_gmt":"2024-03-06T09:04:54","guid":{"rendered":"https:\/\/blogs.imperial.ac.uk\/ict-success-stories\/?p=558"},"modified":"2025-01-06T10:08:01","modified_gmt":"2025-01-06T10:08:01","slug":"spotlight-on-caroline-westbrook-product-owner","status":"publish","type":"post","link":"https:\/\/blogs.imperial.ac.uk\/ict-success-stories\/2024\/03\/06\/spotlight-on-caroline-westbrook-product-owner\/","title":{"rendered":"Spotlight on: Caroline Westbrook, Product Owner"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" class=\"alignnone size-large wp-image-551 aligncenter\" src=\"http:\/\/blogs.imperial.ac.uk\/ict-success-stories\/files\/2024\/03\/IMG_9819_jpg-1024x768.jpg\" alt=\"Caroline Westbrook\" \/><\/p>\n<p>&nbsp;<\/p>\n<blockquote><p>If you are interested in human behaviour and business technology, you can help design great IT systems.<\/p><\/blockquote>\n<p>I\u2019m a product owner in the Student Lifecycle Product Line squad, co-ordinating and prioritising the work we are delivering to harmonise and improve students\u2019 experiences of their Imperial journey.<\/p>\n<h2>How did I get here?<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"222\" class=\"size-medium wp-image-550 alignright\" src=\"http:\/\/blogs.imperial.ac.uk\/ict-success-stories\/files\/2024\/03\/IMG_9795_jpg-300x222.jpg\" alt=\"Caroline Westbrook talking with a stakeholder\" \/>I came from a customer services background, having worked in and managed centres in various industries.\u00a0 I was seconded to an ICT project and saw the work of a business analyst and realised I was fascinated by how business teams and ICT have to adapt to work together to achieve the right outcomes, and how hard that is to get right!<\/p>\n<p>The step from BA to Product Owner seemed sensible especially as I learned more about Agile methods of delivery and it made a lot of sense to me.<\/p>\n<h2>My future aspirations<\/h2>\n<p>I don\u2019t really think about much the future; I\u2019m more drawn to what seems like the most interesting challenge.\u00a0 That\u2019s probably a terrible thing from an earnings perspective, but I\u2019d rather be happy than rich!<\/p>\n<h2>My influences<\/h2>\n<p>My heroine is Alice in Wonderland.\u00a0 There are lots of good analogies in those stories \u2013 both good and bad \u2013 for how business sometimes works!\u00a0 But no matter what was going on around her, Alice was always curious and open to her next adventure (plus an everlasting tea party sounds great)!<\/p>\n<h2>Managing a work-life balance<\/h2>\n<p style=\"text-align: left\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" class=\"size-medium wp-image-548 alignleft\" src=\"http:\/\/blogs.imperial.ac.uk\/ict-success-stories\/files\/2024\/03\/Caroline-for-Web-300x200.jpg\" alt=\"Caroline Westbrook\" \/>I\u2019m interested in lots of things and as part of my midlife crisis I have recently taken a drawing class, tried stand-up comedy, joined a choir, and started doing fitness classes in quite a serious way.\u00a0 When I\u2019m on campus if I\u2019m not in the office you\u2019ll probably find me poking around in the Abdus Salam Library \u2013 it\u2019s an amazing perk to have one within such easy reach.\u00a0 So the same scattergun approach applies in both my personal life and career!<\/p>\n<h2>My advice<\/h2>\n<p>You really don\u2019t need to have a technical background in coding and development to find a niche in ICT \u2013 I certainly don\u2019t!\u00a0 If you are interested in human behaviour and business technology, you can help design great IT systems.<\/p>\n<h3>Want to join ICT?<\/h3>\n<p>We have some great and diverse roles in ICT, and we are always on the look out for the best tech talent.<\/p>\n<p>If you want to join our team check out our <a href=\"https:\/\/www.imperial.ac.uk\/admin-services\/ict\/about-ict\/join-our-team\/?_gl=1*1e1v2iw*_ga*MjcxNDE1ODQwLjE2NjYwMTU5NzM.*_ga_LME5ZDDFS0*MTY5MDk2MjIzNy44NTguMS4xNjkwOTYzNTE1LjU5LjAuMA..\" target=\"_blank\" rel=\"noopener\">current job vacancies<\/a>.<\/p>\n<p>Check out our <a href=\"https:\/\/www.imperial.ac.uk\/admin-services\/ict\/about-ict\/join-our-team\/edi\/\" target=\"_blank\" rel=\"noopener\">Equality, Diversity and Inclusion pages<\/a> and find out about or activities to remove barriers and create a great place to work.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; If you are interested in human behaviour and business technology, you can help design great IT systems. I\u2019m a product owner in the Student Lifecycle Product Line squad, co-ordinating and prioritising the work we are delivering to harmonise and improve students\u2019 experiences of their Imperial journey. How did I get here? I came from [&hellip;]<\/p>\n","protected":false},"author":1696,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"quote","meta":{"footnotes":""},"categories":[317396],"tags":[317609,317606],"class_list":["post-558","post","type-post","status-publish","format-quote","hentry","category-best-tech-talent","tag-ict-women","tag-imperialwomen","post_format-post-format-quote"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Spotlight on: Caroline Westbrook, Product Owner - Realising our digital ambitions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.imperial.ac.uk\/ict-success-stories\/2024\/03\/06\/spotlight-on-caroline-westbrook-product-owner\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spotlight on: Caroline Westbrook, Product Owner - Realising our digital ambitions\" \/>\n<meta property=\"og:description\" content=\"&nbsp; If you are interested in human behaviour and business technology, you can help design great IT systems. 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