
On 24th September 2025, the AI for Healthcare Centres and Op RESTORE, NHS England’s veterans physical health and well-being service, hosted a Digital Health Symposium at Imperial College London’s Data Observatory. This brought together clinicians, researchers, veterans’ representatives, and digital health innovators. The event, organised around the NHS Op RESTORE programme, explored how AI and digital tools can transform care for veterans and beyond.
Digital Health for Complex Needs
The day opened with reflections on how digital health is reshaping medicine, surgery, and training. Discussions drew on themes from the Sovereign AI whitepaper, which outlined six key dimensions of sovereignty spanning Data, Models, Compute, Governance, Training, and Legal/Ethics. The framework emphasises a mission-driven, resilient approach to building modular sovereign systems that balance collaboration with independence.
Prof. Aldo Faisal highlighted the potential of initiatives such as Nightingale AI, which aims to transform the NHS’s vast data resources into actionable knowledge access points, as well as the opportunity to build sovereign health foundation models that protect UK data while attracting global investment.
NHS Op RESTORE: Holistic Care for Veterans
The focus then shifted to the NHS flagship programme for veterans: Op RESTORE, which provides specialist care for those with physical health needs following military service.
- Natalia Sanchez-Thompson (Imperial College NHS Trust) underscored the urgency of improving healthcare, noting that “public satisfaction is at its lowest ever” and that veterans often present with specific needs not well understood in mainstream NHS services. A key innovation has been enabling veterans to self-refer directly into Op RESTORE, bypassing traditional bottlenecks.
- Neil Brocklehurst (Op RESTORE Data Scientist) shared how AI is being used to support triaging rather than diagnosis. By focusing on characterising specific conditions, the system can free up 20-30% of clinical capacity- a step-change that could be scaled nationally. Importantly, AI triaging allows veterans to self-refer into a streamlined pathway, using insights from over ten years of patient data.
- Prof. Shehan Hettiaratchy (National Clinical Director, NHS Op RESTORE and Professor of Practice, Imperial College London) spoke about the need for holistic care that is aligned with wider policy and strategy, stressing that the model must be scalable to meet growing demand.
AI4Health Innovation in Action
During the Imperial College London Showcase, Amr Nimer and Dr Bala Kadirvelu presented their work on digital mental health, highlighting Mindcraft, an innovative application designed to support adolescents’ psychological wellbeing. The app demonstrates how AI-driven tools can be used to enhance resilience, provide accessible mental health support, and scale interventions across wider populations. Speakers including George Chewning (US Veterans Administration), Susan Walton (Combined Ops), Ben Robb (Veteran X), Matt Kiernan (Northumbria University), and Hugh Andree (WeServed) provided diverse perspectives on veteran needs, digital tools, and community-driven approaches to care. The event was also attended by Sir Nick Pope, chair of COBSEO, the UK military charities federation and members of the Office for Veterans’ Affairs.
These discussions underscored the importance of both patient feedback and strategic communication in scaling digital solutions responsibly.
Towards Scalable, Resilient Digital Health
A recurring theme throughout the symposium was that no single institution can deliver healthcare innovation in isolation. Success requires integrated, collaborative solutions that bridge policy, research, technology, and frontline care.
The event highlighted the transformative potential of digital health, not only for veterans, but for wider patient populations. Whether through AI-supported triaging, personalised digital twins, or sovereign AI models, the future of healthcare lies in leveraging data and technology responsibly, with patients at the heart.
Learn more about Op RESTORE, The Veterans Physical Health and Wellbeing Service here.
This event was supported by UK Research and Innovation. UKRI Centres for Doctoral Training in AI for Healthcare grant number EP/S023283/1, UKRI AI Centre for Doctoral Training in Digital Healthcare grant number EP/Y030974/1 and The School of Human and Artificial Intelligence.