Let me start by describing an average episode of care in 2017. John is in his mid-50’s, a smoker (average 10 cigarettes a day), drinks regularly (around 2 pints of beer or 2 medium glasses of wine on his heaviest drinking day) and does not exercise frequently. He is overweight and has a family history of heart disease. John booked an appointment with his local GP because he had been having worsening chest pains over the previous five weeks. His GP referred him to the local rapid access chest pain clinic, where he had tests such as an ECG. The tests did not show any abnormalities and John was sent back to his GP with a note asking his doctors to continue monitoring him in case his symptoms worsened. His GP received the summary but did not schedule a follow-up appointment with John because the practice was short-staffed that day. (more…)
Read Part II, The next five years in full
by Professor the Lord Darzi of Denham
Let me start with a personal story. I am a surgeon by training. Colleagues used to call me ‘robo-doc’ because of my interest in robotic keyhole surgery and because I helped to champion its use during a time when a surgeon’s reputation was measured by the size of his incisions. My journey into the academic study of patient safety happened naturally, aided by my interactions with patients and their carers. In fact, it was the quality of care that first drew me in.
I remember the first 24 hours after my very first keyhole surgery as if it was last week. I remember so vividly because never have I witnessed such drastic differences in patient outcomes as a result of a singular change in the way care was delivered. Almost immediately the patient was able to eat, walk without any assistance and, most importantly, with very little pain. We had dared to explore something different when the norm was not good enough. This was the start of my determination to do better. (more…)
Read Part I, The last five years. in full
by Jo Seed
A diverse range of patient safety experts, NHS health service providers and members of the public gathered for the NIHR Imperial Patient Safety Translational Research Centre (NIHR Imperial PSTRC)/Centre for Patient Safety and Service Quality (CPSSQ) annual symposium on 28th September 2016. The NIHR Imperial PSTRC, funded by the National Institute for Health Research (NIHR), is a partnership between Imperial College London and Imperial College Healthcare NHS Trust and comprises multidisciplinary teams of researchers working to improve patient safety in the NHS.
The symposium, now in its fourth year, aims to showcase examples of current research and to stimulate debate and discussion between researchers, healthcare professionals, members of the public and anyone with an interest in the safety and quality of healthcare. (more…)
Read Fourth Annual NIHR Imperial PSTRC/CPSSQ Symposium 2016 in full