One really popular technique when planning a new website or a redesign is card sorting. This involves some willing participants being presented with a number of cards, each representing a piece of website content or information. For example: ‘contact form’, ‘Support FAQs’, ‘course list’ or ‘news’.
The aim of the game is to ask them to organise the cards into groups to form a potential structure (information architecture) for the content on the website. (more…)