The ICU Advice Service is a free, confidential, non-judgemental and independent service for all students studying at Imperial College. If you are experiencing a problem with your studies, your halls or you are looking to make a complaint against the College – the Advice Service is here to help. If we are unable to advise you with your query, we can point you in the right direction. Our advice Caseworkers can signpost you to the relevant service or organisation. Additionally, if you are a student facing financial hardship and are finding it difficult to afford food, the Advice Service can issue you a food bank voucher.
To access the Advice Service, students will need to email firstname.lastname@example.org and complete the registration form sent. A team member will be in contact within 3 working days to arrange an appointment or provide information. More information on advice areas can be found on the Advice Service website.