Improving the quality of healthcare delivery is a major priority around the world. However, the barriers to improving healthcare quality can vary significantly by context, environment, and population. In settings such as conflict-affected areas or areas of sustained humanitarian crisis, challenges to improving healthcare quality can be extremely complex. In this blog, the term settings of extreme adversity is used to describe these areas, but other terms such as fragile and conflict-affected and vulnerable states, have also been used in research. This blog is written by Olivia Lounsbury, Quality and Safety Programme Co-ordinator, John Hopkins University School of Medicine.
The beginning of the COVID-19 pandemic was riddled with clinical uncertainty. Technologies which could be used to monitor patients at home such as pulse oximeters were widely adopted by patients. But how safe is it to use a pulse oximeter at home when you have COVID-19? In this blog, we share IGHI’s experiences of being part of the COVID-19 Oximetry at Home Programme. This blog was written by Meesha Patel (Communications and Events Officer, IGHI) and Dr Ahmed Alboksmaty (former Research Associate, IGHI).
How do you remember your health appointments? Do you set a reminder on your phone, or wait for a health care provider to send a text? When invited for cancer screening do you book right away, or ignore it or forget as it makes you anxious, or as you have too much else going on?
These are some of the questions Dr Gaby Judah, a psychologist working on behaviour change at the Patient Safety Translational Research Centre at the Institute of Global Health Innovation, considers in her research to encourage people to attend their NHS cancer screening appointments.
Earlier in the pandemic, around 5% of Northwest Londoners were considered clinically extremely vulnerable and advised to ‘shield’. Although the shielding programme has ended, with the vaccination programme helping to lower people’s risk of becoming seriously ill, many are still avoiding social contact to continue to protect themselves, particularly as new variants continue to circulate.
Although all legal restrictions have ended in the UK, protective measures such as face mask wearing are still considered important to help curb the spread of COVID-19 and protect vulnerable groups. Charities have urged the population to continue to perform these behaviours to keep those at risk safe, while also allowing them to reconnect with society.
Through our Master’s in Healthcare and Design, we aim to enable creative thinkers and change-makers to drive forward innovative, human-centred approaches to healthcare service delivery. If you want to lead innovation in healthcare systems, services and spaces, this is the course for you. To find out what it’s like to study with us, we caught up with Jeremy Chui, one of our alumni, who was awarded a distinction for this programme. Read on to explore some of the design projects that he worked on during his studies.
Combining medicine and design
During our final year at Imperial College London, the three of us – Akhilesh, Jeannine and Hansa – came together with the vision to reduce healthcare inequity. Akhilesh was born and raised in London and is of Sri Lankan heritage. Hansa was born in India where she remained well into her teenage years and then immigrated to the UK with her family to finish high school, and has been in the UK for nearly a decade. Jeannine was born and brought up in Pakistan, where she is currently based, and spent four years at Imperial in the UK. So we have always known we wanted to break startup norms by starting off a business in a low-income country and then expanding that to the UK.
Our MSc Health Policy Programme aims to equip students with the skills to critically evaluate existing and emerging health policies and nurture future health policymakers, both in the UK and internationally. This year, we have digitised and refreshed our course to provide students with a more flexible and engaged learning approach.
We’re pleased to have three students share their stories with us. They talk about their motivations to apply, enjoyable module experiences and how they use the knowledge they gained in their current work. Read their stories below and get a flavour of what it’s like to study with us.
Last year, our Institute launched a new fully online MSc Patient Safety Programme. Developed in partnership with Bayer Pharmaceuticals, the course aims to develop global leaders and changemakers in patient safety who can catalyse improvements and innovation in healthcare practice across the globe. As we open applications for its second year, we’re delighted to have a student from our first cohort, Charlotte Parsley, share her experience of the course with us.
“I have a clinical background in midwifery, specifically in patient safety and clinical governance. I chose to further my education with Imperial due to my strong interest in patient safety and Imperial’s academic reputation.”
The Imperial Breast Unit is an internationally renowned breast research centre and one of the largest breast units in the UK. The unit receives 150 new patients per week and around 400 to 450 new breast cancer cases are diagnosed each year. According to the National Cancer Patient Experience Survey (2011/2012), nine out of ten of the lowest-rated cancer patient experiences are at large London NHS Trusts.
Mr Daniel Leff, consultant breast surgeon at Imperial College Healthcare NHS Trust and programme lead for IGHI’s MSc Healthcare and Design, worked with postgraduate students from a range of healthcare and design backgrounds on the course using human-centred design to improve the patient experience at the Imperial Breast Unit.
Mobile messaging has now become an essential tool to help healthcare services communicate and connect with patients. In a recent US study, 70.5% of patients surveyed used a form of text messaging to manage their general health. Not only are these messages a cost-effective, and convenient way of communicating, but they are also extremely versatile. In addition to reminding patients about upcoming appointments, they can be used to give endorsement, by highlighting your GP “recommends regular screening as an important health check” or to give medical updates. The latter was crucial during COVID-19 when access to physical services was limited.