Spotlight on: Ingrid Joannou, Technology Delivery Manager

I am a Technology Delivery Manager which means I work on activities and projects that support our community by delivering technology to meet their needs.

I am currently working on many activites including an identity and access project, finalising a telephony migration to MS Teams, and supporting migration work for OneDrive and from group spaces.

My main role in project work is removing obstacles for the team and ensuring all the steps fit together to ensure the best outcome for staff and students.

“Always be open to new things, always give your best, and approach everything with empathy.”

I recently won the ICT Award for Respect, where my colleagues nominated me for the work I am doing and how I work with them.

They said, “Ingrid goes out of her way to make meaningful connections and to collaborate. She works very hard to deliver quality results, and is a valued team member – always keen to learn”.

I am lucky to have been highly commended for my Innovation as part of the Unified Access project work.

You can read about all the ICT Award nominations online and check out the other winners.

How did I get here?

I have been at Imperial for two years, I was able to join Imperial via a returner’s program after taking a career break.

Prior to my career break, I worked in the retail sector for Habitat.  I started there as a Business Analyst and moved up to Senior Business Analyst and Business Area Manager.

I later started managing the UK IT team for the buyers of all stores (excluding UK and Ireland).

“A career break can feel like a lifetime in Technology, so there is still a lot of learning to catch up on.”

Ingrid JoannouMy future aspirations

A career break feels like a lifetime in technology, as things change quickly, so I feel like there is still a lot of learning for me to catch up on.

But my real passion is understanding social and cultural impacts on organisational behaviour and how to affect change.

I come from a Chinese Reunion Island Mauritian background and being married to a British Greek Cypriot, I am especially interested in the area of social impact.

My advice

My advice to aspiring women in Tech, and also women returning to work, is to always be open to new things, always give your best and approach everything with empathy.

Want to join ICT?

We have some great and diverse roles in ICT, and we are always on the look out for the best tech talent.

If you want to join our team check out our current job vacancies.

Check out our Equality, Diversity and Inclusion pages and find out about or activities to remove barriers and create a great place to work.