Spotlight on: Jenny Rae, Chief Information Officer (Interim)

Jenny Rae

I’ve recently been appointed the role of Chief Information Officer (CIO). In this role, I lead the Information and Communication Technologies (ICT) Division at Imperial and I am responsible for all aspects of Imperial’s Technology Strategy which will support the organisation to realise its digital ambitions.

“My passion is in bringing product management practices to IT departments, with the goal of delivering business value through technology.”

How did I get here?

My passion is in bringing product management practices to IT departments, with the goal of delivering business value through technology, and that is why I joined Imperial in January 2022 in my first role in Higher Education (HE) as the Director of Digital Products.

Jenny RaePrior to this, I spent a large part of my career in the telecoms industry working for Vodafone, BT and OneWeb in a variety of product management and business transformation roles. I have fifteen years’ experience in product management and business transformation, and have worked for FTSE companies in senior positions, but I also have experience working in the start-up world, which has given me a greater understanding of differing organisational structures, values and their customers’ needs.

“Spend time understanding the organisation you are in and how it operates, this will help you to change the role of IT in the organisation and build relationships in teams outside of your own.”

I studied a Business and Operations Management degree at Oxford Brookes and have an MBA in Business Administration from Henley Business School – this gave me the knowledge to put into practice in my career, but I am always continuing to learn.

My future aspirations

I want to create amazing experiences for our Imperial students and staff, delivering this through cross-functional empowered teams who are all working towards the same vision.

My advice

You should focus on outcomes rather than output. Technology isn’t a standalone activity; it can transform an organisation when it is used to achieve an outcome.

Spend time understanding the organisation you are in and how it operates, this will help you to change the role of IT in the organisation and build relationships in teams outside of your own.

Bonus Material

ON-DEMAND WEBINAR: WHY UNIVERSITIES ARE THE BEST PLACE FOR CONTINIOUS LEARNING, SKILL DEVELOPMENT AND STRATEGIC PLANNING

Want to join ICT?

We have some great and diverse roles in ICT, and we are always on the lookout for the best tech talent.

If you want to join our team check out our current job vacancies.

Check out our Equality, Diversity and Inclusion pages and find out about or activities to remove barriers and create a great place to work.