Realising our digital ambitions

As a developer, I am dedicated to building various digital products that support the needs of Imperial. Within ICT’s products team, I engage in multiple aspects of the product life cycle, utilising programming languages such as JavaScript/React.js to construct robust systems.

“Recognise the boundless potential within you. Whether or not you realise it, your contributions hold significant value within the industry.”

How did I get here?

I embarked on a unique career journey, replacing a university spot for an apprenticeship. In June 2022, I began my career as a software developer at Imperial College. While initially drawn to media and law, I ultimately found my calling in the world of technology. Beforehand, I took a gap year, exploring various career paths to discover the industry that best aligned with my skills and interests. This path of self-discovery led me to pursue an exciting role in tech, where I continue to learn and grow.

My future aspirations

Looking ahead, my future aspirations encompass a transition into leadership positions within the tech industry, where I am able drive progress and shape impactful initiatives. Additionally, I wish to serve as a mentor, empowering the next generation of young girls to pursue STEM careers fearlessly.

 

“Trust that you belong and embrace challenges that provide opportunities for growth.”

My advice

Recognise the boundless potential within you. Whether or not you realise it, your contributions hold significant value within the industry.

Trust that you belong and embrace challenges that provide opportunities for growth.

Be confident and never stop learning, as your diverse expertise will propel you.

Bonus material

You can read more about Joyce’s early career journey on:

• Imperial People
• You should never be the one to tell yourself no – blog post
• Imperial Magazine – I chose an Imperial apprenticeship – and amazing things happened!

Want to join ICT?

We have some great and diverse roles in ICT, and we are always on the look out for the best tech talent.

If you want to join our team check out our current job vacancies.

Check out our Equality, Diversity and Inclusion pages and find out about or activities to remove barriers and create a great place to work.

 

Read Spotlight on: Joyce Kadibu, Software Developer Apprentice in full

 

I work as an Oracle Payroll Functional Consultant at Imperial providing subject matter expertise to product owners and product technology specialists. I work alongside the Payroll and Pensions Manager on HR and payroll activities. The squad I work in is critical in ensuring everyone gets paid correctly at the end of each month!

“Go for what you believe is best for you. Be the best version of yourself, keep growing and enhancing your skills.“

How did I get here?

I have 13+ years of experience in Oracle Space – an eminent enterprise resource planning (ERP) system. During the last year and a half I have worked as an Oracle Payroll Functional Consultant / Product Engineer, implementing new payroll policies.

In my previous roles I gained exprience at the University of Manchester and Liverpool John Moores University in their finance, HR and payroll domains.

I started my career with a world-leading enterprise provider, where I was interacting with global teams which really helped me understand how business works. My work has spanned across Asia and the UK, and I have travelled overseas to train and support colleagues on new solutions. These worldwide experiences have helped me grow professionally.

“My work has spanned across Asia and the UK, and I have travelled overseas to train and support colleagues on new solutions“.

My future aspirations

I want to lead Product Development for a leading organisation in the next 5 years. I aspire to be a leader and mentor for my team.

My advice

You will get a lot of wonderful opportunities, go for what you believe is best for you. Be the best version of yourself and keep growing and enhancing your knowledge and skills.

Want to join ICT?

We have some great and diverse roles in ICT, and we are always on the look out for the best tech talent.

If you want to join our team check out our current job vacancies.

Check out our Equality, Diversity and Inclusion pages and find out about or activities to remove barriers and create a great place to work.

 

Read Spotlight on: Shivani Gaind, Product Engineer in full

 

While technology plays a key part in delivering Imperial’s digital ambitions I look at new ways to improve the service management function and governance around our processes. This includes all the activities to design, create, deliver, and support IT services.

My team recognises that the core concept of IT Service Management (ITSM) is to deliver IT as a service. As a team we design agile service management processes to help ICT deliver IT services that meets the needs of our customers, like you!

“My role gives me great satisfaction knowing I can share my knowledge and experience with my team and ICT colleagues to identify areas of improvement.”

How did I get here?

In March 2019 I joined Imperial College’s ICT division as a Customer Services Manager for Support Services. My role was to liaise with departments and ICT staff to ensure issues were being resolved. Along the way I met some talented and inspiring people that taught me a lot about what they do at Imperial and how they make a difference.

In August 2020 I was appointed as the IT Service Management Lead for ICT. I am responsible for ensuring the overall success of the service management function. My job includes producing knowledge articles to enable AI technology in the future, and to identify manual processes that can be replaced with automated functions – so you can get quicker resolutions to your IT enquiries.

My role gives me great satisfaction knowing I can share my knowledge and experience with my team and ICT colleagues to identify areas of improvement in order to deliver processes that help improve the quality and efficiency of our IT services.

My future aspirations

This summer I am excited to be taking on a new challenge to broaden my skill set further by taking on more technical and complex activities as the Software Asset Management Lead in the ICT Digital Infrastructure team.

This role will be focusing on a new automated software delivery strategy that enhances the end user experience for staff and students.

My advice

Continue with your aspirations and never stop learning.

Set yourself challenges and goals to keep you motivated and don’t be afraid to ask questions – everyone learns and digests information in different ways.

Most importantly maintain a good work life balance.

“Don’t be afraid to ask questions, everyone learns and digests information in different ways.”

Bonus Material

You can find out more about Kam Chaggar on Imperial People.

Want to join ICT?

We have some great and diverse roles in ICT, and we are always on the look out for the best tech talent.

If you want to join our team check out our current job vacancies.

Check out our Equality, Diversity and Inclusion pages and find out about or activities to remove barriers and create a great place to work.

 

Read Spotlight on: Kam Chaggar, IT Service Management Lead in full