Updating to the New Teams Application

What’s Happening?

In summer 2023, Microsoft made the new Teams application available for Windows and then Mac OS X systems in preview. As a result of the extensive use and testing and in order to move forwards with new features, Microsoft will be ending the Classic Teams application on Windows and Mac OS from 31 March 2024.

In advance of this enforced change, ICT will be updating the policy for all College users to use the New Teams application.

This change is planned for 27 February 2024 and will install the new Teams application at the next initiation of the application if you haven’t already switched over manually by 27 Feb.

Why the New Teams Application?

The classic Teams application has been in use for almost 6 years and can hog memory and processor resources making it unreliable on lower specification devices. Since the first iteration many new features have been added creating divisions in the application and it’s effectiveness.

The new version consolidates the changes into an improved application which uses much less computer resources, resulting in greater availability for other applications. Improvements in the underlying code also mean that the New Teams app is faster and more responsive.

What About Known Issues?

Microsoft maintain a list of known features for the New Teams application at https://learn.microsoft.com/en-gb/microsoftteams/new-teams-known-issues.

The main one that may affect a small number of users is the ability to produce Live Events in the New Teams application. An update is being released to allow this and will be available at the point when we change, or shortly after. For anyone who needs to produce a live event you will be able to switch back tot he old version of Teams to produce your event. Note that presenters will be able to use the New Teams application in a Live Event.