Month: December 2023

Rachel Williams, Strategic Implementation Manager, Commercial Operations

Rachel Williams

“I am a lifelong learner. I look beyond my everyday world, seeking inspiration from diverse resources, other managers, and colleagues across Imperial. One day, I’d like to set up an organisation which helps people from diverse and less privileged backgrounds to reach their best potential within the hospitality, events, and tourism industry.”

I started my career in auditing before transitioning first to global banking, then into the hotel, venue and MICE (meetings, incentives, conferences, and exhibitions) industries. I’m passionate about business strategy and really enjoyed the diverse experiences that working in hospitality provided – from building multimillion pound venue facilities from scratch, to creating and developing Corporate Social Responsibility programmes.

In my current role as Strategic Implementation Manager, I lead the development of the growth strategy and long-term plans for Commercial Operations. Our team transform the student accommodation and teaching spaces into a residential venue for the Easter and summer vacation periods to generate additional income for Imperial. We also deliver Imperial’s flagship Global Summer School (GSS) which feeds into the student recruitment journey – over 350 GSS students have become undergraduates and postgraduates at Imperial.

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Sandra Roscoe, Student Wellbeing Adviser, Department of Bioengineering

“The majority of my time is spent having one-to-one wellbeing meetings with Bioengineering students. I also liaise with colleagues and student representatives in the department and advocate for students if needed.”

I joined the Department of Bioengineering in September 2019 as their Student Wellbeing Adviser. Prior to that, I spent eighteen years working as an NHS doctor. Most of this time was spent in General Practice, with additional work in Palliative Medicine and Medical Education.

The student wellbeing adviser roles at Imperial were very new when I joined in 2019. It was both exciting and slightly daunting to be told I could lead on developing the role for the department. The majority of my time is spent having one-to-one wellbeing meetings with Bioengineering students. These cover a wide range of issues including mental health, personal relationships, family situations, academic, financial and accommodation issues. Depending on the needs of each student, I might continue to meet with them myself or signpost to other services. I also liaise with colleagues and student representatives in the department and advocate for students if needed. The lighter side of the role is arranging wellbeing events such as therapy dog visits and craft sessions.

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