Month: July 2024

Giuseppe Masi, Security Officer, Community Safety and Support

Giuseppe Masi, Security Officer, Community Safety and Support

“Learning opens your mind, challenging your own thoughts and opinions and leading to better outcomes.”

I work at Imperial’s Hammersmith Campus as a Community Safety and Support Officer and I will be celebrating 25 years at Imperial on 2 August 2024. My role is very varied and I have a wide range of duties overseeing the safety and security of people of both our people and our buildings. I work both day and night shifts, and there is much more to my role than simply monitoring CCTV in the Control Room – no two days are the same. I patrol the Hammersmith Campus, addressing security issues as unauthorised people or unattended bags.  

In addition to security duties, I offer front line customer service to not only Imperial staff and students, but also to our visitors; this can be anything from helping with access issues, lost property, replacing lost ID cards or covering on reception. Health and safety is another key part of my role – not only do I look for building defects on the campus but I monitor a range of alarms for things like refuge points and changes in lab gases.   (more…)

Emma Bowman, Process Outcome Designer, Strategic Programmes and Change

Emma Bowman, Process Outcome Designer, Strategic Programmes and Change

“I feel really proud to work at Imperial, it is amazing to turn on the TV and see my colleagues on the news.”

I started working at Imperial in 2013 on a Faculty of Medicine graduate scheme. Since then I have undertaken a whole variety of roles across the university; I was the Cardiovascular Division Manager in the National Heart & Lung Institute, then the Institute Manager for the Data Science Institute, then the Director of Operations for the Grantham Institute for Climate Change and the Environment. I feel really proud to work at Imperial, it is amazing to turn on the TV and see my colleagues on the news. It is a privilege to work with such talented, motivated, and interesting people. 

Currently I am a Process Outcome Designer (POD) working on the Great Service Programme, implementing a new Enterprise Resource Planning (ERP) IT system, to replace our very old system, ICIS. The project will have a really positive impact, as it will streamline processes, create efficiencies and reduce manual workarounds. Hopefully, it will make every-day processes like recruitment, purchasing and submitting expenses less cumbersome for everyone!  (more…)