“Learning opens your mind, challenging your own thoughts and opinions and leading to better outcomes.”
I work at Imperial’s Hammersmith Campus as a Community Safety and Support Officer and I will be celebrating 25 years at Imperial on 2 August 2024. My role is very varied and I have a wide range of duties overseeing the safety and security of people of both our people and our buildings. I work both day and night shifts, and there is much more to my role than simply monitoring CCTV in the Control Room – no two days are the same. I patrol the Hammersmith Campus, addressing security issues as unauthorised people or unattended bags.
In addition to security duties, I offer front line customer service to not only Imperial staff and students, but also to our visitors; this can be anything from helping with access issues, lost property, replacing lost ID cards or covering on reception. Health and safety is another key part of my role – not only do I look for building defects on the campus but I monitor a range of alarms for things like refuge points and changes in lab gases. (more…)