Author: Susanna Sakonidou

Updating parents on neonatal units: “You can also log in to the app!”

parents with babies in neonatal care

Dr Susanna Sakonidou writes on how the BUDS project is improving the experience for parents of babies in neonatal care with an app.


Alarms going off, doctors and nurses rushing across the ward, parents desperately trying to catch someone’s eye to get an update. The reality of having babies in neonatal care is undoubtedly traumatic for parents. As high as 35% of them can develop symptoms of post-traumatic stress disorder (1), which can in turn interfere with the process of baby-parent bonding (2).

Having a baby that requires neonatal care is more common than one might think. One in eight babies born in the UK are admitted to a neonatal unit and surveys show that parents struggle to adjust to this unfamiliar environment. Getting verbal updates about their babies is difficult, given how busy staff is dealing with emergencies on the unit. As a result, parents frequently feel excluded from their babies’ care. (more…)